Job Description
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
POSITION SUMMARY
Lead and oversee comprehensive communications strategies for Voya’s businesses, including Workplace Solutions, Voya Investment Management (IM), technology, and operations. This role encompasses both internal and external communications, ensuring a unified and strategic approach to all messaging. The VP will also play a critical role in financial communications, managing communications related to earnings cycles, proxy statements, and the annual shareholder letter. This position requires a strategic thinker with strong leadership skills, capable of interacting with executive leadership and driving impactful communication initiatives.
PRINCIPAL RESPONSIBILITIES
Strategic Leadership: Develop and implement high-impact communication strategies that align with Voya’s business objectives and enhance the company’s reputation. Lead both internal and external communications efforts across all business units, ensuring consistency and alignment with Voya’s core values and strategic direction.
Integrated Communications Planning: Construct and maintain an integrated strategic communications plan and calendar that supports Voya’s Workplace Solutions, Investment Management, technology, and operations. Oversee the execution of these plans, ensuring timely and effective delivery of key messages.
Financial Communications: Utilize strong financial communication skills to convey complex financial information clearly and concisely to various stakeholders, including executive leadership, investors, and the public. Prepare and present portions of earnings materials, proxy statements, and annual reports.
Internal Communications: Partner with internal communications teams to ensure cohesive messaging and alignment across the organization. Serve as a trusted advisor and communications counselor to business and functional leaders, including the CEOs of Workplace Solutions and Investment Management, as well as their senior leadership teams.
Media Relations: Serve as a spokesperson for the company, building and maintaining relationships with major media outlets, trade press, and local media. Develop and execute media relations strategies to promote Voya’s key initiatives and enhance its public image.
Crisis Communications: Anticipate key issues that could impact the company’s reputation and develop proactive and reactive strategies and messaging to address them. Draft holding statements and Q&A documents for use with the media, employees, and other stakeholders.
Content Development: Write, edit, and oversee the creation of press releases, media content, and other communication materials. Ensure accuracy and conformance to legal and other requirements. Develop briefing packets for CEOs and subject matter experts in advance of media interviews.
Team Leadership: Lead and mentor a small team of communications professionals, ensuring the successful execution of communication plans and initiatives. Manage external resources, including PR agencies, writers, and graphic designers.
Brand Consistency: Ensure brand consistency in all communications, maintaining a unified and strategic approach to messaging across all platforms and audiences.
Industry Best Practices: Stay informed on industry best practices, including new AI capabilities and earned media metrics. Proactively provide process-improvement suggestions to enhance communication strategies and outcomes.
KNOWLEDGE, SKILLS AND ABILITIES
- 10-plus years of experience managing external communications with at least 4 years in role(s) that require strategy development and interaction with C-suite level executive teams.
- Financial communications experience with a publicly traded company.
- Exceptional track record of developing and implementing successful communication strategies.
- Knowledge of financial services industry, preferably in the retirement, asset management or employee benefits businesses.
- Strong executive presence and demonstrated expertise in balancing communications excellence and stakeholder engagement.
- Proven ability to independently manage large-scale projects/campaigns with limited supervision.
- Demonstrated leadership, achievement, and excellence in a world-class organization; experience in a Fortune 500 company is preferred.
- Experience leveraging technology and qualitative metrics to support decision-making and demonstrate communication program impact.
- Excellent writing, listening, presentation and communications skills.
- Bachelor’s degree in Communications, English, Journalism or related field; Master’s degree is a plus.
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Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$203,220 - $254,019 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference
resources for applicants with disabilities
.