Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Branch Workplace Technology (BWT) Strategy team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. In this role, you will lead the product strategy within Digital Channels for our Auto & Home Lending Businesses, ensuring that we're working on the most impactful priorities, clearing blockers for both teams, and communicating the impact of our work.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Create and manage repository to organize existing assets, vendor relationships, contractual agreements, and technology enablement strategies and timelines
- Implement a disciplined intake process to review technology requests and needs, focusing on tech refreshes, ongoing initiatives, and long-term innovation
- Conduct periodic reviews of the Book of Work (BOW) with stakeholders, tracking risks and issues
- Establish listening posts across channels to inform prioritization of the BWT team's Book of Work
- Review current metrics and inventories for accuracy, producing a scorecard of vendor performance
- Collaborate with stakeholders, sourcing, finance, and GTI leads to evaluate opportunities for operational and financial efficiencies in vendor costs
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrate a strong understanding of technology, including hardware, networking, and infrastructure, to enhance user experience
- Exhibit strong project management and time management skills to meet demanding timelines
- Showcase strong written and verbal communication skills, with the ability to present information clearly and concisely to both business and technical audiences
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Demonstrate financial acumen and understanding of consumer banking technologies to execute strategic plans
- Deliver data-driven presentations using PowerPoint and Excel, showcasing innovative thinking
- Develop business process knowledge with a focus on risk management, and learn Agile principles and Jira
- Associate/bachelor’s degree in business, finance, or related field