Client Service Associate

Naperville, IL 60563
Posted on  

Job Description

Job Role & Summary

Full-time Client Service Associate is needed for a Naperville Investment Planning practice. Candidate must be detail-oriented and have customer service experience. Computer skills and the ability to manage time appropriately are required as well. Finance experience is a plus.

Responsibilities

· Answer phones and make proactive outbound calls to clients

· Refer clients to financial advisors based on client needs

· Cultivate and maintain relationships with high-net-worth clients

· Manage multiple executive calendars

· Open client accounts (including fee-based, checking, standard brokerage, 529, etc.)

· Process client financial transactions (wire transfers, ACH's, journals, etc.)

· Submit client transfers (retirement rollovers, ACAT's, DTC's, etc.)

· Possess basic investment knowledge (stocks, mutual funds, annuities, etc.)

Skills

· Displays excellent customer service skills

· Displays excellent written and verbal communication skills

· Displays excellent time management and multitasking skills

· Displays excellent interpersonal skills and teamwork for the company

· Must be an organized and detailed-oriented person

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Compensation Package:

  • Bonus opportunities

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person